Help

Discovery Harbor support

Last updated October 8, 2026

Discovery Harbor is the workspace Discovery Marketing gives each of its client businesses, on the web at platform.discoverymarketing.io and in the Harbor iPhone app. Owners and their team see the leads that come in from their website, call or text a lead with one tap, edit their website and blog, manage bookings and see how their website is doing.

Talk to a person

Email andy@discoverymarketing.io. A person at Discovery Marketing reads every message and answers by email. Include the business name and the email you sign in with. Never send a password or a sign-in code.

Signed in, you can also send a request to our team from Requests, and reach support from Settings → Privacy and support.

Getting an account

Discovery Harbor is for Discovery Marketing's client businesses and their staff. There is no public sign-up: Discovery Marketing creates the account for each business and invites its owners and team members by email. If you work for one of our clients and don't have a login yet, ask the business owner or email us.

New here? Getting started with Discovery Harbor walks through the eight steps from your invitation to your first results (en español).

Signing in

• Sign in with the email and password from your invitation. Forgot your password? on the sign-in screen sends a reset link.
• In the iPhone app you can also use Continue with Apple or Continue with Google, as long as that Apple ID or Google account uses the same email as your Discovery Harbor login. Neither one creates a new account.

New-lead notifications

In the iPhone app, allow notifications when Harbor asks, right after you sign in. When a new lead arrives for your business, the notification says only “New lead. Open Harbor to see it.” Tap it to open that lead. The lead's details never appear on your lock screen. To turn notifications off or on, open iPhone Settings → Notifications → Harbor.

Calling or texting a lead

Open Leads, tap a lead, then tap its phone number to call or Text to send a message from your iPhone.

Connecting Google Ads or Facebook & Instagram

On the web, open Get connected and press Connect Google Ads or Connect Meta. You sign in on Google's or Facebook's own page, so we never see that password. The ad accounts stay yours, you pay Google and Meta directly, and nothing spends until you approve a budget. Inside the iPhone app these cards ask you to connect on the web.

AI services

The AI setup guide inside Harbor uses OpenAI only if you allow AI services. You can change your choice any time in Settings → AI services. Under any reply from the guide, Report this response sends it to our team to review. The Privacy Policy lists what each service receives.

Delete your account

On the web or in the app, open Settings → Delete account and type DELETE to confirm. Your login is deleted right away. The business's website, leads and signed agreement stay with the business. The data deletion page and the Privacy Policy explain the details.